Visitor Assistant

£26,936 per annum FTE, £14.80 per hour rising with training and experience over three years, plus benefits.

Closing Date: 1 February 2026

Hours:

Both part‑time and full‑time roles available

• Welcoming visitors from across the world to the Cathedral, ensuring a seamless experience from the initial welcome at the entrances to ticket selling.
• Providing information and guidance throughout the visit, whether in the Crypt or the indoor and outdoor galleries.
• Working throughout the Cathedral, including the indoor and outdoor galleries, to make each visit memorable.
• Sharing in St Paul’s Cathedral’s commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
• Working the Visitor Experience rota, including Christmas and Easter.

We look for individuals with excellent customer service skills, a passion for history, and a desire to be part of this vibrant building.

• 33 days holiday allowance inclusive of bank holidays (FTE).
• Pension scheme allowing up to 7.5% employer contribution.
• Life assurance of four times basic salary.
• Employee assistance programme.

The Cathedral is open 365 days per year; the position involves working in an environment with exposure to elevated noise levels.

We are committed to creating and sustaining a diverse and inclusive workforce that represents our context and wider community. We are aware that those of UK Minority Ethnic / Global Majority Heritage, women, and disabled people are currently under‑represented in our workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase our representation.

Assessment day will take place on Monday 16th February 2026.