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Strategic CSM: Drive Adoption & Retention

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: S&P Global
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM: Drive Adoption & Retention Growth
Location: Greater London

A leading financial data firm is seeking a Customer Success Manager to enhance client relationships and drive product adoption. The ideal candidate will have a strong background in customer success, financial knowledge, and proficiency in European languages. Key responsibilities include engaging with clients to reduce churn and identifying opportunities for improvement. The firm values integrity, discovery, and partnership while providing excellent support and training for its employees.
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