More jobs:
CRM & Retention Lead; DTC — Data-Driven
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-16
Listing for:
Growth & Company
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Greater London
A fast-growing DTC brand in Greater London is seeking a Customer Retention Manager to enhance customer engagement and retention strategies. This mid-senior level role requires strong analytical skills, creativity, and a customer-focused mindset. The ideal candidate will lead email and CRM strategies, fine-tuning customer journeys to maximize lifetime value. You'll work closely with a lean team and enjoy a hybrid work environment, with 3 days in a lovely office in Central London.
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