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Senior SaaS Customer Success Lead Retention

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Athos Commerce
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Position: Senior SaaS Customer Success Lead - Growth & Retention
Location: Greater London

A digital marketing company is seeking a Senior Customer Success Manager to enhance customer relationships and drive retention strategies. The candidate will engage with clients to meet their goals and collaborate with internal teams. The ideal candidate has at least 1 year of experience in customer success, strong SaaS knowledge, and excellent communication skills. This position offers a competitive salary, flexible work options, and comprehensive health benefits.
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Position Requirements
10+ Years work experience
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