Guest Relationship Assistant

Overview

Guest Relationship Assistant
London – Full-time, office-based
Monday to Friday

We are representing a highly respected workplace solutions company with an outstanding reputation for pairing beautifully designed offices with a hospitality-led approach. They are now seeking a Guest Relationship Assistant
—a personable, professional, and proactive individual who will be the welcoming face of their London centre.

This role is far more than greeting visitors. You will be at the heart of daily operations, ensuring that every client and guest enjoys a seamless, first-class experience. From supporting office set-ups to organising events, no two days will be the same. You’ll work closely with the Operations Manager, contributing to an environment where service quality is second to none.

• Be the first point of contact for clients and guests, delivering exceptional service every time
• Coordinate and assist with daily operational and administrative tasks
• Manage the process for client move-ins, move-outs, and workspace adjustments
• Contribute ideas for layout, presentation, and functionality improvements
• Organise and help deliver events to foster a sense of community
• Ensure the centre is always immaculate and welcoming

• Genuine enthusiasm for delivering high-quality service and building positive relationships
• Meticulous attention to detail and pride in maintaining exceptional standards
• Ability to solve problems quickly and effectively
• Team-oriented, approachable, and adaptable
• Experience in hospitality, high-end customer service, or administration is beneficial

This is a fantastic opportunity for someone with strong interpersonal skills and a passion for service to join a company that values its people and provides the tools, training, and support needed to succeed.

To explore this opportunity further, please apply today for consideration