Event Ticketing Customer Care Specialist
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-15
Listing for:
webook.com
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading event ticketing platform is looking for a Customer Support Specialist to provide outstanding assistance to ticket buyers. This role involves managing inquiries primarily through live chat and email, ensuring a smooth resolution of requests for refunds, exchanges, and claims. The ideal candidate will have 1-3 years of experience in customer service, preferably within the ticketing or live events sector, and must possess excellent communication and problem-solving skills.
Join us to help shape meaningful experiences through events.
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