Irish Speaking Technical Solutions Consultant - Relocate to Sofia
Listed on 2026-01-15
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Launch Your Global Career in Tech:
Use Your Irish Language Skills
Location: Sofia, Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Ready to transform your language skills into an exciting international career? Join our flagship team in Sofia, Bulgaria, as an Irish-speaking Solutions Consultant for the world's largest search engine. This is your unique opportunity to become the essential connection between cutting-edge technology and its уголовный Irish-speaking users, all while building a future in one of Europe's most dynamic cities.
We're looking for passionate communicators and problem-solvers to deliver world-class customer service.
No tech background? No problem! Our elite training program will equip you with all the necessary expertise.
- Rent Support: Benefit from a dedicated monthly allowance to cover part of your living costs.
- Full Relocation Support: Financial support for flights, initial hotel accommodation, and dedicated assistance securing your long-term apartment in vibrant Sofia.
- Elite Benefits Package: Attractive salary, additional private health insurance, and access to 50+ benefits and services to enhance your lifestyle.
- Career Growth:三级片>
Join the largest employer in Bulgaria's CX industry NYSE & TSX publicly traded company (TIXT) with outstanding development opportunities. - Positive International Environment: Thrive in a diverse, supportive community with colleagues from around the world.
- Provide professional, multi-channel support (phone, email, chat), delivering exceptional service and achieving top customer satisfaction scores.
- Become an expert in advanced CRM software and ticketing systems to resolve customer inquiries efficiently.
- Troubleshoot issues, find innovative solutions, and explain complex concepts in simple terms.
- Collaborate with a global team to share knowledge and enhance our collective resources.
- Engage in continuous learning to stay ahead of product updates and industry trends.
- Full professional fluency in Irish and English
. - A customer-first attitude and a genuine desire to help people.
- Outstanding communication skills and the talent for making complex things simple.
- Natural problem-solving abilities and a knack for following structured processes.
- Adaptability, a fast learning curve, and grace under pressure.
- Most importantly: enthusiasm and a readiness to learn!
You are a motivated, collaborative team player who embraces new challenges. You are passionate about providing exceptional service and thrive in a positive, team-oriented environment where your growth and well-being are prioritized.
Is your perfect job waitingblocking?Apply now to start your Bulgarian adventure!
About usWe are a publicly traded company (NYSE & TSX: TIXT) and the largest employer in the customer experience industry in Bulgaria. We design, build, and deliver next-generation digital services and AI solutions for the world's most iconic brands.
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