More jobs:
Strategic CSM, Mid-Market SaaS
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-14
Listing for:
Attentive
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Technical Support, CRM System, HelpDesk/Support -
IT/Tech
Technical Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
Location: Greater London
A leading marketing technology firm in Greater London seeks a Customer Success Manager to manage mid-market business customers. This role involves refining customer success processes, managing 100-150 accounts, and increasing customer usage and ROI. The ideal candidate should have 1-2 years of experience in customer success within a SaaS environment and be knowledgeable in Salesforce. A hybrid work model allows for office-based collaboration in Shoreditch two days a week.
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