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Subscriber Care Specialist — Hybrid, CSAT Focus
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-14
Listing for:
Financial Times
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading financial news organization is seeking a Customer Care Associate in Central London to respond to subscriber inquiries and ensure exceptional service. The role requires clear communication, attention to detail, and resilience under pressure, with responsibilities encompassing ownership of subscriber issues and engagement initiatives. Candidates must have previous customer service experience and the legal right to work in the UK.
The position supports hybrid work expectations, offering competitive benefits including health insurance and a generous leave policy.
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