Luxury Guest Experience Specialist
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-14
Listing for:
Montcalm East, Autograph Collection
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A luxurious hotel in Greater London seeks a Guest Services Executive to provide exceptional guest service and assist the team in maintaining luxury standards. This role involves welcoming guests, managing check-in/out, addressing inquiries, and ensuring guest satisfaction. Ideal candidates have a background in customer service in luxury settings and strong communication skills. Join a supportive team that values diversity and offers great employee benefits, including 28 holidays and ongoing training.
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