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Customer Service Rep Customer Success Mgr./ CSM

Call Quality & Booking QA Specialist – On-site

Job in London, Greater London, EC1A, England, UK
Listing for: Flatpay
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A rapidly growing payment solutions company is looking for an individual to oversee call and booking quality in London. You'll monitor calls, assess meeting bookings, and provide feedback to improve performance. The ideal candidate is ambitious, humble, and smart, with strong communication skills and relevant experience in customer service or quality assurance.

This role offers opportunities for growth within the company, focusing on maintaining high standards in a dynamic environment.
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