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Head of Customer Excellence — Post-Sale & Adoption
Job in
London, Greater London, EC1A, England, UK
Listed on 2026-01-14
Listing for:
Re:Defined Futures
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
A leading Prop Tech firm in London is looking for a Head of Customer Excellence to oversee the entire post-sale function. This role requires leading SaaS teams to enhance customer onboarding, adoption, and retention. The ideal candidate will possess senior experience in customer success within B2B SaaS and a solid grasp of the Real Estate sector. This is a full-time director position, offering a competitive salary of up to £105,000 and the opportunity to impact customer operations significantly.
Hybrid work options available.
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