Receptionist, Customer Service​/HelpDesk

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Our client, a world-renowned law firm based near Moorgate Station, is preparing to open the doors to a brand-new workplace—and we’re looking for an exceptional Receptionist to join our guest services team.

As a receptionist, you’ll be the first point of contact for everyone entering the building, from colleagues to clients and guests. You’ll set the tone for the day with a friendly welcome, a proactive attitude, and a genuine passion for having meaningful interactions. This role calls for someone who is constantly on the move, ready to help wherever needed, while maintaining a calm and approachable presence.

You’ll play a key part in shaping the Guest Services experience, helping to build a culture that’s inclusive, energising, and inspiring. If you thrive in fast-paced environments, love interacting with people, and want to be part of something transformative, we’d love to hear from you.

Shift pattern: 40 hour per week, shifts between 7am-10pm, from Monday to Friday

Salary: £32,000 per annum

We’re looking for personable and relatable people, with a strong customer-first mindset and solid experience in a structured customer service role.

You’ll be comfortable to manage your own time, prioritise tasks, and handle queries with professionalism and empathy.

While experience in a law firm is a bonus, it’s not essential — what matters most is your ability to interact with people and deliver a consistently high standard of service.

You’ll also be expected to be on your feet, working closely alongside our team to aid the flow and energy of the space. So, you will need to be comfortable to stand for long periods.

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

• Entry level

• Full-time

• Customer Service

• Software Development and IT Services and IT Consulting

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