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EMEA Director of Customer Success — Lead & Scale

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Neara
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, CRM System, Customer Service Rep
Job Description & How to Apply Below
Location: Greater London

A dynamic technology company is seeking a Director of Customer Success to lead and develop the EMEA customer success team. The role includes designing scalable customer processes, driving adoption, retention, and growth, and collaborating cross-functionally. The ideal candidate will have over 10 years of experience in customer success, strong leadership skills, and a data-driven approach. This position offers competitive benefits and the freedom to work in a hybrid model, focusing on delivering exceptional customer experiences.
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