Baggage Resolution Agent – Passenger Services
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-13
Listing for:
Swissport
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A leading aviation service provider is seeking a Customer Services Agent - Baggage Facilities for Heathrow Airport. This entry-level full-time position requires individuals who are passionate about delivering outstanding customer service, possess good communication skills, and can manage challenging situations. The agent will assist passengers with lost or damaged baggage, collaborate with different departments, and ensure efficient service delivery even during peak times.
Ideal candidates will be computer literate and flexible in their work approach.
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