EMEA Commercial CSM Team Lead Retention
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-13
Listing for:
ThoughtSpot
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, CRM System, Technical Support
Job Description & How to Apply Below
Location: Greater London
A leading analytics company is seeking a Team Lead for Customer Success in the Greater London area. In this role, you will guide a team of Customer Success Managers while managing key Commercial accounts directly. Requirements include 4–6+ years in customer success within a B2B SaaS environment and experience in a team lead role. The ideal candidate will have a strategic approach, strong empathy for customer needs, and technical acumen in data analytics tools.
This position is hybrid with a focus on ensuring customer success and retention.
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