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Director, Customer Success — Global SaaS

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Position: Director, Customer Success — Global SaaS Growth
Location: Greater London

A leading healthcare solutions provider is seeking a Director of Customer Success to oversee global customer success initiatives, ensuring client satisfaction and retention. The role demands over 10 years of experience in customer success or account management, along with a strong background in SaaS environments. You will drive the strategic vision for customer success, foster a culture of accountability, and mentor a high-performing team.

This position offers the opportunity to significantly impact client outcomes and business growth.
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