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Customer Success Director — AI-Driven CX

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Zendesk, Inc.
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, CRM System, Customer Service Rep
Job Description & How to Apply Below
Position: Customer Success Director — AI-Driven CX & Growth
Location: Greater London

A leading customer experience company in the United Kingdom is seeking a Manager of Customer Success to lead a diverse team. This role focuses on driving operational consistency, setting clear goals, and leveraging AI to enhance customer success outcomes. The ideal candidate will have a strong background in customer success leadership, data analysis, and proficiency in CRM platforms. This position offers a dynamic environment aimed at revolutionizing customer experiences.
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