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Customer Outcomes & Compliance Lead

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Münchener Rückversicherungs-Gesellschaft
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

A leading global insurance provider in Greater London seeks a qualified professional to assess whether outsourced service providers are delivering good customer outcomes. The role involves evaluating communications, conducting customer journey reviews, and collaborating with various departments to enhance service quality. Successful candidates will have experience in primary insurance, strong stakeholder management skills, and a good understanding of relevant regulations.

This is a unique opportunity to influence customer experiences positively while working within a dynamic team.
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