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Senior Customer Success Manager: Hybrid

Job in London, Greater London, EC1A, England, UK
Listing for: Cornerstone OnDemand
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, CRM System, Customer Service Rep
Job Description & How to Apply Below
A leading HR technology firm is seeking a Customer Success Manager to act as the primary advocate for customers. You will ensure alignment between customer needs and solutions, manage customer queries, and drive successful onboarding. This full-time role is based in London and offers a hybrid work model, emphasizing strong project management and stakeholder engagement skills. Candidates should have proven experience in customer success or SaaS account management, along with the ability to deliver training and collaborate effectively with cross-functional teams.
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Position Requirements
10+ Years work experience
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