Trainee Audio Visual Technician

Join to apply for the Trainee Audio Visual Technician role at Encore
.

• In-person interview day for selected candidates in Uxbridge, UB8 2LS
  (date to be confirmed)
• Starting salary: £26,760
• Role starts March 2026

Come and join the ‘World’s Largest Event Technology & Service Provider’. Our global footprint, combined with diverse talents, allows us to produce inspiring events from annual corporate events to full productions. Approximately 1.7 million in-person, virtual and hybrid events are produced annually. You will be joining a growing global team with opportunities across more than 20 countries.

In this role you will help create unique event solutions, with new challenges each day, supported by talented colleagues. Opportunities to grow and build on knowledge are limitless across Digital Services, Creative Services, Sales, Power, Rigging, IT, Finance, Marketing, HR, Product Management and more.

• 9-10 weeks of intensive training to get you ready for work at one of our central London venue partner locations
• Private Healthcare after 12 months of service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

We are looking for up to 10 Audio-Visual Trainees who will undertake a 9-10 week training scheme with assessment points, learning everything needed to become a Live Event Technician. Training covers four main themes:

• Audio setup and operation
• Video and projection system setup and operation
• Lighting setup and operation
• 5-star Customer Service training

After the intensive training, you will be placed at one of our central London locations where you will continue learning on the job, supported by venue teams and learning partners.

This is a full-time permanent role with expected progression to Technician.

Ideal candidate: comfortable in a 5-star hospitality environment, excellent communication, ability to work well under pressure, passion for technology. No prior experience required; an interest in live events is beneficial.

• Working hours:
  
  start early, end late, weekends etc depending on event schedules
• Limited annual leave during peak busy times
• Professional approach in a 5-star corporate events environment, including strict grooming and uniform standards
• 9-10 week trainee course mainly at our Uxbridge site, followed by a full-time role at a central London venue. Commuting requirement: you must be able to travel to Uxbridge for the course and then to London permanently
• AV Technicians may work at other venues as required

• Drive Results:
  Ensure flawless event execution through accurate and timely setup, operation, and breakdown of audiovisual equipment
• Troubleshoot technical issues and resolve problems quickly
• Do the Right Thing: comply with all company security and safety measures
• Adhere to health and safety regulations and wear appropriate PPE
• Report all health and safety issues to the HSE Manager or Project Manager onsite
• Work as part of a team on larger scale projects as required

• Deliver World Class Service: strive to exceed expectations of internal and external customers
• Values People: maintain positive relationships with all clients through effective communication
• Meet with guests on site to ensure their needs are met and equipment setup is working properly
• Monitor events and check in on customers throughout the day
• Understand and foster the hotel/venue/client relationship

• Understand technical aspects and demonstrate basic operational ability to troubleshoot and problem-solve with equipment and software
• Handle equipment challenges and changes in a timely and professional manner

• Do the Right Thing: understand company processes, follow procedures, and complete systems entry and paperwork accurately
• Use equipment sheets to determine scheduled setup and strike equipment
• Interact with other staff and outside vendors for equipment

• 1 year of customer service or hospitality experience is preferred (but not required)
• A keen interest in live events or the audio-visual industry is ideal
• Comfortable working in a smart 5-star environment
• This role requires 9-10 weeks of paid training in Uxbridge, then progression to a permanent role in London

• Ownership
• Hospitality
• Professionalism
• Responsiveness
• Safety Conscious
• Action Oriented
• Tech Savvy
• Ensures Accountability

• Internship

• Full-time

• Design, Art/Creative, and Information Technology

• Events Services

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