Account Executive

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three‑time winner of PRWeek’s Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

This is an Account Executive position in the growing Corporate Reputation team. We are looking for someone early in their career who has at least a year of experience and who’s keen to build on that experience working with global brands including The Coca‑Cola Company. You will be responsible for keeping teams organised, maintaining high levels of attention to detail across a portfolio of accounts, building a little black book of media contacts and beginning to develop a relationship with clients.

You will be expected to demonstrate proven basic public relations skills, notably writing and media relations for a named portfolio of clients.

• Preparing agendas and action notes for internal and client meetings
• Drafting written content including press releases, media pitches, bylined articles and social media copy
• News monitoring including flagging relevant industry stories for proactive comment or potential bubbling issues
• Supporting with media outreach including building media lists and outreach to media, providing a point of view on media strategy and approach
• Collecting, collating and distributing media coverage on a regular basis (including online monitoring), developing activity reports to share with clients
• Participating in and contributing to brainstorms and planning for clients
• Online research using social media tools and techniques
• Maintaining client files, ensuring that files and records are kept in good order, e.g. ensuring the unnecessary drafts are deleted from the system
• Organising and researching forward feature calendars/speaker opportunities including sourcing and qualification of opportunities and status maintenance

• Time management – organising workload and setting/meeting deadlines ensuring time for consultation, discussion and feedback
• Supervising junior staff, including delegating tasks to JAEs and managing their time, setting clear expectations and deadlines
• Participating in wider agency teams e.g. DE&I, Culture, Social, Influencer

• Working with team – ensuring team involvement and communication at all times
• Motivation – demonstrating energy and enthusiasm to ongoing workload and projects
• Communicating with supervisors to ensure they are updated on work in progress and briefed when having difficulty achieving required results

• Writing – an AE is expected to demonstrate public relations writing skills in a variety of formats, including releases, case studies, opinion pieces, blog entries etc. It will be important to understand different formats and how to write for different audiences.
• Media knowledge – it’s important to have in‑depth knowledge of the media, for your specific clients and in general. This should include national, trade and online. You must be proficient in using basic media tools to research and develop insight on journalists and client competition.
• Media liaison – dealing with day‑to‑day enquiries; acting professionally when meeting the press; establishing and building relationships with journalists; selling in stories/articles/features over the phone; ensuring copy is prepared, approved and submitted in line with deadlines, researching and writing copy for features; writing and following up photo‑call notices; closing the loop with all press opportunities.
• Quality standards – producing a high standard of work at all times, paying attention to detail and removing the possibility of careless errors. The AE will also work to maintain all company quality standards continually looking for areas of improvement.

Salary band – £27,500 – £29,000

Level: 03