Cruise Team Leader

Want a Cruise Sales Team Leader role that offers sociable for hours and a better work life balance? I am looking for Cruise Specialist Supervisor to work hands on, supporting and managing a Cruise Sales Team to success. Offering a competitive salary £35k pa - £39k pa DOE with great career scope this is an office-based role based in South London, but some flexibility could be considered for hybrid working, dependent on the successful candidates and their location.

This is a long-established Tour Operator, but they are very much expanding their cruise offering and growing this side of the business, so it is an exciting time to join! The successful candidate will have experience of cruise sales, management and GDS.

• This is a trade sales only, cruise reservations team, so you and your team will build excellent relationships with your Travel Agent partner to ensure regular and repeat business.
• Quoting and booking a wide range of cruise lines, including cruise only, but also complex cruise, flight and accommodation tailor-made itineraries, using Amadeus.
• Lead by example through personal sales performance, delivering exceptional customer service and strong conversion results.
• Act as a point of support for complex bookings and customer queries.
• Support and encourage the team to sell added-value products and upgrades to enhance customer experience and overall revenue.
• Monitor individual and team performance, providing regular coaching, feedback, and development support.

We are seeking someone with a broad knowledge of cruise lines, experience in cruise sales, and in managing a sales team. You will also have GDS experience, ideally Amadeus, for putting together bespoke itineraries.

You will receive a competitive salary up to £39k dependent on experience. Great working hours:
Mon-Fri , 2 Sat's a month (day off in lieu) no Sundays! Educational opportunities. This is a real career opportunity to make the role your own and develop it.

Please follow the instructions to apply attachi