Senior Manager of Product Management, Sponsors & Exhibitors

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on‑demand events, digital and data‑driven services and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We’re thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best – our current and previous colleagues.

In Global Support, we provide expert guidance and hands‑on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our 5 Howick Place office

The Senior Manager of Product Management team will collaborate with commercial leaders to shape product offerings for our exhibitors and sponsors tools including the exhibitor portal and other sponsor and exhibitor planning tools. Through these products, the Senior Manager will ensure a high‑quality, streamlined customer experience which enables our customers to exhibit at and sponsor our events while minimizing their effort and maximizing their return on their time and money.

They will work closely with internal stakeholders from marketing, sales, product, delivery, engineering, data analytics and other departments as well as with our commercial and vendor partners to deliver a digital experience commensurate with our first‑class events and content.

• Shape our exhibitor and sponsor tools across all of Informa, our exhibitors and sponsors are delighted and satisfied with our events and eager to return to them the next year
• Collaborate with commercial leads to craft the product vision and strategy for ways we can make it easier for exhibitors to book their booths, prepare to exhibit at the show, identify potential leads/customers before and during the event and market themselves and their products within their industry
• Work with the Product Design team to explore product ideas and concepts so they can be prioritized and designed to align with that vision and strategy
• Develop a deep understanding of our existing internal applications, third‑party applications, internal data and integrations. Synthesize that understanding with knowledge of customer needs and market opportunities to create technology solutions to solve user needs
• Gather and define requirements for the prioritized product ideas to create and maintain the product backlog
• Collaborate with delivery, engineering, and other product leaders to create unified single‑product and multi‑product roadmaps, allowing for dependency management and individualized roadmap views by business units
• Collaborate with delivery, engineering and solution architecture to design, build and launch software efficiently and effectively, with an eye to optimizing our cross‑functional ways of working
• Manage a high‑performing, collaborative team of Product Managers and Senior Product Managers
• Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and informal communication
• Establish success metrics for user engagement and product performance to demonstrate the value to our customers and internal stakeholders
• Use metrics and user feedback to guide product continuous improvement
• Balance customer needs with resource constraints and roadmap timelines

• Entrepreneurial, innovative and customer‑centric mindset
• Experience in event technology product management and/or complex, integrated digital products, with a focus on data integration and customer experience
• Product Management experience, with progressively senior roles and strong experience with…