AR Controller

Fever-Tree is hiring an Accounts Receivable (AR) Controller to join our Finance Operations team, based in London.

We start with the idea that, if ¾ of your drink is the mixer, then you should use the best. Fever-Tree is the world's leading supplier of premium carbonated mixers for alcoholic spirits by retail sales value, with distribution to almost 100 countries worldwide. Based in the UK, the brand was launched in 2005 by Charles Rolls and Tim Warrillow to provide high quality, natural mixers which could accompany the growing demand for premium spirits.

Fast-forward to 2025 and for the 12th consecutive year running, Fever-Tree has been voted the Top Trending and Best Selling mixer brand by the world's best bars,.

We are continuing to develop and innovate, launching new products in exciting categories such as alcohol‑free, adult soft drinks, and cocktail mixers. As such, the environment at Fever-Tree is fast‑paced and requires initiative and proactivity to succeed. We're looking for people to help define how Fever‑Tree evolves as a brand as we continue to grow and innovate within the drinks category.

The next few years will be an incredibly exciting time to join the business.

This role requires 3 days per week in our West London (Hammersmith) office.

Customer Management & Credit Control

• Support customer onboarding, ensuring all credit checks, terms, and internal processes reflect our commitment to operational excellence.
• Maintain and monitor customer credit limits, proactively reviewing adjustments and over‑limit orders to safeguard commercial and financial outcomes.
• Partner with account managers to resolve receivables queries efficiently, maintaining strong commercial relationships and ensuring a positive customer experience.

Cash Allocation & Account Accuracy

• Post and allocate customer payments promptly, ensuring unallocated cash and contra transactions are resolved in a timely and accurate manner.
• Reconcile customer accounts regularly to maintain accurate ledgers, proactively identifying discrepancies before they impact reporting or revenue.

Operational Collaboration

• Work closely with the logistics team to ensure returns are processed correctly and in line with policy requirements.
• Respond to customer queries professionally and promptly, ensuring a smooth and consistent service experience aligned with Fever‑Tree standards.

Process Improvement

• Support continuous improvement and automation initiatives across the AR function, contributing to enhanced controls, efficiency, and scalability.

• Minimum 3 years’ experience in a credit control or accounts receivable role within a fast‑paced, growth‑oriented environment.
• Strong communication skills with the ability to collaborate effectively across commercial and operational teams.
• Excellent organisational skills with the ability to manage competing priorities while maintaining accuracy and strong financial discipline.
• High attention to detail, a proactive mindset, and confidence working with high‑volume customer portfolio
• Brings curiosity and a continuous‑improvement mindset.
• Takes ownership and accountability for resolving issues and improving processes.
• Builds strong working relationships across teams.
• Is both detail‑driven and commercially aware.

• Experience with major ERP systems (e.g. Net Suite).
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, formula auditing).
• Exposure to deductions management, retailer portals, or FMCG customer frameworks.
• Experience supporting or contributing to process automation or system improvements.

• Recognised by The Department of Business and Trade as a leading British exporter, we continue to grow our market share year on year across the globe

• Awarded 3rd in ‘Best Food & Drinks Companies to Work for in the UK’ by Best Companies 2025, as well as receiving multiple awards at The Grocer’s New Product & Packaging Awards 2025

• As a supporter of ethical causes, from malaria prevention to local community initiatives, we continue to be a responsible player in the world of doing good, whether that’s through carefully curated supply chains or helping our team give back to the…