Recognition Assistant

Reward and Recognition Assistant, Springer Nature Opening Doors Programme

Are you looking for an internship that provides hands‑on experience in External Editor Engagement and the chance to make connections at one of the largest publishers of education and research content?

The Springer Nature Opening Doors internship is a paid opportunity in London, UK, for students and recent graduates to gain experience in research, education and science news publishing in our journals, books or magazines.

Many perspectives and lived experiences remain underrepresented in the publishing industry. This under representation has historically affected a wide range of groups, including Black people, Indigenous people, and people of colour, first‑generation university students, people from socio‑economically disadvantaged backgrounds, LGBTQ+ communities, people from underrepresented social castes, religious minorities and people with disabilities or neurodivergent conditions.

We are looking for talented candidates from all backgrounds, with excellent skills in a range of fields, and we are committed to creating an inclusive internship, with a cohort that reflects a broad range of voices and experiences.

• Project management support:
  Driving and delivering activities related to key engagement initiatives and supporting the day‑to‑day management of projects.
• Managing a discrete project within the reward programme, developing project management skills with support and oversight from the Senior Manager, Editor Reward.
• Assisting our initiatives by carrying out research activities, monitoring their progress and measuring success.
• Providing project management and administrative support for ongoing projects.
• Facilitating the coordination of monthly reporting for initiatives across the Editor Engagement team.
• Reward and recognition initiatives:
  Supporting the delivery of key engagement activities.
• Contributing to the creation and delivery of communications that support our reward initiatives, including drafting content, supporting virtual events and assisting with related outreach activities.
• Supporting pilot initiatives within our online editor communities that help strengthen engagement and amplify the impact of our reward programmes.
• Supporting our reward programme by providing data analysis, project management support, and reporting to ensure our editors and Reviewing Editors receive recognition for their contribution in an efficient and engaging way.
• Customer support:
  Providing a positive experience for our external Editors, EBMs and Reviewers, and building relationships with these key stakeholders,
  
  Responsibilities include:
• Providing logistical support for the development of Springer Nature external editor focus groups, and serve as a liaison with these groups, including virtual meetings.
• Serving as a point of contact for the Editor Engagement Team, monitoring the team inbox and triaging request to the appropriate team member.
• Providing team cover during periods of absence.

• Developing skills in:
  Project Management, Customer Service, Written and Verbal Communication, Organisational skills, Collating and Interpreting Data, Collaborating with Cross Functional Teams and more.
• A paid internship.
• Hands‑on experience at one of the largest academic publishing groups and the opportunity to learn from experienced publishing professionals.
• Support from a buddy from one of Springer Nature’s employee networks.
• Access to career development, training and events, including an overview of different business areas at Springer Nature and advice on the job application process.
• The opportunity to work on projects related to inclusion and sustainability in the publishing industry.

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology‑enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to…