Business & Communications Lead

About Just

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

• Coordinate key business management activities, including planning cycles, governance forums, and performance tracking.
• Support the development and maintenance of the Strategy Execution Plan, ensuring alignment with organisational priorities.
• Monitor progress against strategic objectives and KPIs, providing clear insights to the CDIO and SLT.
• Coordinate cross‑functional projects and initiatives, ensuring timely delivery and alignment to agreed scope and priorities.
• Prepare accurate, high‑quality board papers, leadership reports, and meeting packs.
• Create clear and engaging content for internal communications, presentations, and leadership updates, working with Brand and Communications teams as needed.
• Provide briefings, insights, and analysis to support effective decision‑making by the CDIO and SLT.
• Support employee engagement activities in partnership with the People team, including interpreting feedback and coordinating action plans.
• Manage recognition activities in collaboration with the Reward team.
• Identify opportunities to improve business processes, operational efficiency, and reporting.
• Support the SLT in embedding modern approaches to analytics, governance, and operational control.

• Track strategic priorities and KPIs, ensuring alignment with overall organisational goals.
• Coordinate business improvement initiatives such as process optimisation, reporting enhancements, and efficiency work streams.
• Prepare timely and accurate management reports, board packs, and leadership briefings.
• Draft and deliver internal communications that support colleague engagement and strategic clarity.
• Manage newsletters, engagement survey updates, and leadership messaging.
• Build consistent presentation materials for internal and external use, coordinating with Brand and Communications.
• Gather information and prepare briefing materials to support leadership decision‑making.
• Assist with planning and coordination of engagement activities, workshops, and strategic events.
• Maintain up‑to‑date operational documentation, trackers, and supporting materials for governance routines.
• Support the implementation of improved analytics, reporting, and governance processes across the Business area

• Strong organisational and problem‑solving skills, with the ability to coordinate multiple projects and priorities.
• Experience supporting governance, planning cycles, and performance tracking processes.
• Ability to interpret data, draw insights, and present findings clearly to different audiences, including senior and Board‑level stakeholders.
• Advanced Excel skills (including pivot tables, data analysis) and proficiency with Power BI.
• Strong written and verbal communication skills, with the ability to tailor messaging appropriately.
• Proficiency in MS Office and digital collaboration tools such as SharePoint and Teams together with interest in learning new technology and adopting modern digital tools
• Ability to build effective working relationships with senior stakeholders.
• Experience preparing reports, presentations, and communications materials (internal or external).
• Familiarity with project coordination tools and methods (e.g., Jira, MS Project, Planner or similar).
• High attention to detail and the ability to produce accurate, high‑quality documentation and outputs.

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and…