Senior Revenue Operations Manager; f​/m​/d

At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Our team and culture make us unique — we’re driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted’s Rising 100 and Linked In's Top Startups, we’re here to help propel your career and together, make Moss a lasting success.

Our Commercial team is seeking a Senior Revenue Operations Manager (f/m/d). Reporting directly to the VP Revenue Operations, you will be responsible for the definition and execution of the commercial strategy and operational tactics for our outbound and inbound pipeline generation motion. With broad access to Moss’ leadership teams, this is an exciting opportunity to shape Moss’ commercial vision and strategy and ultimately, our success.

Here's a bit more on what you can expect to be doing day-to-day:

• xDR Operations Strategy – Acting as the right hand to our head of xDR, you will be responsible for jointly defining and executing the operational roadmap for the motion, working closely with other Rev Ops teams (data, systems, GTM, etc.). This includes developing and implementing processes that enhance sales development productivity, streamline operations, and align with broader business goals.
• Data-Driven Insights – You will analyze pipeline and sales data to identify trends, regularly report on performance metrics and deliver actionable insights to the commercial leadership team. You’ll also work closely with Finance and FP&A teams to set accurate budget, forecasts, targets, and commission plans.
• Process Optimisation – You will collaborate closely with sales leadership to refine sales processes, identify bottlenecks, and drive operational improvements. You'll ensure the right tools and technologies support the xDR team's needs across all levels of the organisation, regularly assessing their effectiveness to continually increase productivity and automation.
• Cross-Functional Collaboration – You will partner with departments like Sales, Marketing, Partnerships, Finance, and Marketing to ensure alignment on go‑to‑market strategies and to streamline cross‑team workflows in order to optimise the customer journey E2E.
• Reporting & Communication – You will manage regular and ad‑hoc business performance reports, presentations, and meetings to keep the Executive Team and other key stakeholders informed of performance and key strategic initiatives.

You will need the following experience and qualifications to succeed in this role:

• Proven experience in a Revenue or Sales Operations role, with a particular focus on sales process excellence within a B2B SaaS environment.
• Robust data analytics skills. Knowledge of SQL and Metabase (or equivalent BI tool) a very strong plus.
• Proficiency with Salesforce, Salesloft and other commonly used commercial tools in the xDR space.
• Fluency in English (C1).

• Strategic Thinker – You are proactive in pinpointing trends, obstacles or improvements. You translate these trends into data driven, go‑forward strategies designed to maximise revenue.
• Customer Obsessed – You use your passion for deeply understanding customers to identify how we can improve our commercial efforts, proposing tools, training and resources to aid the commercial teams performance.
• Impact Oriented – You prioritise your workload effectively, and you are aware of how and where to seek guidance when priorities are unclear. You initiate and run projects that identify shortcomings and achieve the greatest positive impact.
• Adaptive Communicator – You are adept at communicating with all levels of seniority and across all departments, and at understanding your target stakeholder group and their desired outcomes. You’re able to alter your communications to drive best possible outcomes.
• Team Oriented – You give regular and constructive feedback to colleagues to improve your working relationship and help them grow. You have an appreciation for the bigger picture and how both yours and others successes contribute towards the success of Moss.

Moss is a SaaS scale‑up founded in Berlin, with a team of…