Strategic Alliances Director

Pager Duty, Inc. (NYSE:

PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always-on digital experiences to modern businesses.

Join us. At Pager Duty, you ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Strategic Alliances Director

Pager Duty is seeking a Strategic Alliances Director to join our dynamic, customer-focused Global Alliances team. You will lead our partnership strategy and ongoing development of a portfolio of Pager Duty’s most strategic partners. This role will be accountable for developing and executing Pager Duty’s partnership strategy, collaborating closely with Sales, Product, Marketing, and Operations.

The Strategic Alliances Director will lead the alliance team in launching and scaling GTM programs with key consulting and technology partners to drive Pager Duty s growth and enhance service delivery. They will establish strong relationships with partner leadership teams, both horizontally and vertically, to maximize the impact of our partnerships.

• Develop and execute the joint Go-To-Market strategy with Strategic Partners to drive pipeline and revenue growth.
• Deliver on key financial goals, including alliance-influenced revenue and pipeline generation metrics.
• Partner with Pager Duty’s Sales organization to align opportunities and build strong field relationships with Partners account teams.
• Represent Pager Duty within the Partners ecosystem, advocating for mutual success and resolving partnership challenges.
• Define joint value propositions and collaborate with Product Marketing and Partner Marketing on campaigns and messaging.
• Drive executive-level partnership engagement and identify new strategic opportunities through roadmap discussions.

• Bachelor’s degree or equivalent degree or experience.
• 10+ years of experience in the IT or enterprise software/SaaS industry.
• Proven track record in developing and executing partner and alliance go-to-market strategies.
• Demonstrated success managing partnerships that drive measurable revenue impact.
• Experience developing and managing a portfolio of GSI/RSI relationships and leading cross functional teams at scale to common outcomes and goals.
• AWS or Cloud Service Provider experience

• Strong relationship-building and management skills
• Experience building and scaling GTM partnerships for pipeline and revenue generation
• Excellent oral and written communication skills
• Ability to work effectively with individuals at all levels and across organizations
• Highly organised and detail-oriented
• BA/BS degree in a related field

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Where we work

Pager Duty operates a hybrid work model with offices in 8 major cities:
Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in the following locations:
Australia:
Northern Territory, Queensland, South Australia, Tasmania, Western Australia;
Canada:
Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon;
United States:
Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming. Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at Pager Duty are responsible for creating high performance…