Business Manager to Chief of Staff

We are seeking an ambitious, highly organised, and purpose-driven individual to serve as the Business Manager to the Chief of Staff (CoS) - Group COO.

This is a unique opportunity to work directly with CoS and gain unparalleled insights into group strategy and direction of a highly successful organisation. The role will be instrumental in supporting the CoS across a range of coordination, communication, presentation, and project-related activities. The successful candidate will thrive in a fast-paced environment and be ready to immerse themselves in the evolving priorities of the operations agenda.

You will gain valuable experience that fosters continuous growth and development. We re looking for someone with strong analytical skills, a proactive mindset, and the ability to adapt quickly. With curiosity and a passion for transformation, process optimisation and joining dots across cross-functional initiatives, you ll turn challenges into opportunities and help drive meaningful impact across the organisation.

• At a strategic level, the CoS is seeking support in driving business management and assist on key operational initiatives.

• Assist with the development and articulation of the operations vision, strategy, and strategic plans
• Support agenda setting for key governance forums and leadership meetings
• Prepare and organise materials for meetings, presentations, and executive reports, ensuring clarity and impact
• Act as a liaison between the CoS and various business units (business managers), facilitating communication and collaboration across functions
• Collaborate with HR, Finance, and Communications teams to prepare content and materials for communications and presentations
• Ensure all key dependencies between corporate functions are clearly articulated & managed and critical paths are well understood

• Lead and manage strategic projects as assigned by the CoS, ensuring successful execution and alignment with organisational priorities
• Conduct targeted data analyses (e.g. collaboration analysis, engagement data, reciprocity) to support decision-making and provide actionable insights
• Serve as the primary point of contact for the CoS on cross-functional initiatives, facilitating coordination and managing deliverables across the leadership team

• CoS
• Corporate Functions business managers
• Finance
• Technology
• Risk
• Comms
• HR

• Experience in the insurance industry
• Exceptional interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels
• Strong analytical abilities with a solid understanding of operational metrics and performance
• Proven problem-solving skills, with a focus on actionable, results-driven solutions
• Expertise in writing business cases, proposals, and presentations that effectively communicate complex ideas and strategies
• Comfortable interacting with senior executives, including C-level leaders, and confidently navigating executive-level discussions
• Quick to adapt and able to hit the ground running in dynamic environments
• A self-starter with a results-oriented mindset, demonstrating a strong bias for action and accountability
• Excellent in building and nurturing relationships across the business