XFN Programme Manager, Commercial Partnership Solutions, EUI

Responsibilities

The Commercial Partnership Solutions team works closely with Tik Tok’s content organisation to conceptualise, monetise, and deliver iconic brand partnerships that sit at the heart of our tentpole moments. These include global sporting events like the World Cup, Tik Tok-native franchises such as the Tik Tok Awards, and culturally defining moments from Valentine’s Day to major seasonal celebrations.

These programmes are high-impact, creatively ambitious, and operationally complex. They involve numerous XFN partners, both internal teams and external client stakeholders. As the Programme Lead, you will create structure out of complexity, foster strong collaboration, and ensure programmes are delivered at the highest possible standard.

We are seeking a highly experienced, proactive, and solutions-driven Programme Lead to join our European Commercial Partnership Solutions team. This individual will thrive in a fast-paced environment, confidently navigate ambiguity, solve complex challenges, and bring positivity, creativity, and humility to cross-functional work.

This role is responsible for designing, managing, and delivering high-impact, cross-functional brand partnership programmes across Europe. You will ensure Tik Tok’s commercial and content teams are aligned, organised, and empowered to execute best-in-class advertising and partnership moments around some of our biggest cultural and creative events.

• Lead and manage large-scale, cross-functional commercial programmes from GTM strategy through execution, ensuring alignment, clarity, and accountability across all work streams.
• Establish programme structure, including timelines, governance models, documentation, and reporting frameworks to drive operational excellence.
• Act as the central point of coordination across Creative, Content, Sales, Product, Marketing, Partnerships, Legal, and external partners.
• Monitor and track progress against key milestones, ensuring roadblocks are surfaced early and resolved efficiently.
• Champion collaboration and communication, fostering trust and cohesion across diverse teams and markets.
• Provide expert programme management guidance to help teams improve processes, workflows, and cross-functional ways of working.
• Offer a holistic, strategic perspective to identify risks, unlock new opportunities, and elevate the creative and commercial potential of each tentpole initiative.
• Ensure the highest creative and executional standards are met, supporting teams in delivering standout brand partnership experiences for clients and communities.

Minimum Qualifications:

• Extensive experience in programme or project management, ideally within media, entertainment, creative agencies, tech, or similar fast-paced environments.
• Proven track record delivering large-scale, multi-market programmes with numerous cross-functional stakeholders.
• Strong organisational, planning, and problem-solving skills, with the ability to provide structure in ambiguous or fast-moving environments.
• The ability to lead senior stakeholders conversations and drive alignment across diverse teams.
• Ability to manage multiple complex work streams simultaneously while maintaining high quality and attention to detail.

Preferred Qualifications:

• Experience in campaign delivery, brand partnerships, strategic operations, or commercial project management is highly desirable.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly…