Business Analyst - Hospitality Client

Role: Business Analyst - Contract Role with Hospitality Client (Consulting background is preferred)

Seniority: Mid-Senior levels

Day rate: £400-£500/day

Project duration: 3 months (with possible extension for the next project phase), starting asap

Location: Hybrid, two-three days on-site per week in Luton

We’re supporting a consultancy that specialises in business and digital transformation, known for fostering strong relationships while designing and delivering large-scale, complex transformations worldwide.

The role is for a Business Analyst who is good with numbers, data visualisation, and report writing. You will reporting into the Customer Experience Director.

We’ve a preference for you to apply directly via our website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.

• Understand and analyse customer experience across multiple sites
• Create reports for different data sets as new customer experience solutions are trialled
• Assess and communicate the impact of these initiatives to drive insight and decision-making

• An independent consultant
• Consulting background is preferred
• 7+ years experience in business analyst positions
• Hospitality or retail experience is ideal