Business Head, Business Management

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Who we are?

Silverfin is a cutting-edge cloud software solution built by accountants, for accountants.

Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we've been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work.

Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance.

In 2023, Silverfin became part of the Visma Group, joining one of Europe's leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry.

Today, Silverfin is trusted by over 1000+ firms across 19 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton, and Moore.

Headquartered in Ghent, with offices in London, Luxembourg, Gouda (NL), and a 2nd office in South of Belgium (Mont‑Saint‑Guibert), we're a team of over 200 people - including a diverse remote engineering team working across multiple time zones - all working together to drive innovation in accounting.

Reporting to our GM International, the Head of UK&I holds overall accountability for the revenue, growth and performance of the UK&I business unit and the talented and focused team we employ in the market. You will own and accelerate the achievement of company goals based on localised strategies and ensure effective implementation of specific go‑to‑market plans. You are a Senior Manager and have a team of direct reports who contribute in Sales and Customer Success (Cx).

Although not your direct reports, you have close relationships with members of the Marketing and Product Management functions working to deliver outcomes for your BU (business unit) so the ability to clarify expectations, engage and influence across other teams is a key aspect of the role.

Internally this role works with:

• The GM International and the Head of Operations
• The UK&I "FoH" team members working across Sales and Cx.
• Other business unit leaders - to share learnings, processes and insights
• Assigned experts from Marketing and Product Management

Externally the Role Works With:

• Customers and prospects
• Industry associations and membership bodies that have our target market as members
• Other SaaS ecosystem partners that serve and support our customers
• Commercial organisations that we have relationships with to operate locally.

This is a unique role which will require strategic thinking, innovation, experimentation and an ability to step-back and see the bigger picture... all while balancing a need to get into the details and independently execute with energy and drive. Having a customer first approach while driving our growth numbers is essential in your role.

This is firmly a commercial role, and you need to be able to think out of the box in a start‑up, challenger brand context and be hands‑on in supporting our sales team most directly, whilst retaining oversight of a broader general management remit.

The Head of UK&I is responsible for the Silverfin business outcomes in the UK&I:

• ARR growth and sales performance - with particular focus on increasing market awareness, acquiring the right customers and ensuring early "time to value" experiences.
• People management and coaching of a small team inside a larger business.
• Customer engagement, retention and expansion - supporting high pNPS, lifetime value, low churn and loyalty, customer advocates and ARPA increases.
• Overall accountability on UK strategy in a global business context

• You will drive ARR growth and sales performance for the UK&I market, focusing on the right target segments and buyer personas to attract progressive accountants who can transform their performance with Silverfin. We focus on authenticity, never overselling or over promising, and use ABM, content and…