Director, Merchant Services, Transaction Banking Solutions

Location: Greater London

** End Date
** Sunday 18 January 2026
** Salary Range**£0 - £0
** Flexible Working Options
** Hybrid Working, Job Share
** Job Description Summary**.
** Job Description
***
* Job title:

** Director, Merchant Services, Transaction Banking Solutions
*
* Location:

** London
*
* Hours:

** Full-time
** Working Pattern:
** Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
** About this opportunity:
** We have an exciting opportunity for a Director, Merchant Services, Transaction Banking Solutions, to join our team. This role is pivotal in shaping and delivering our payments growth strategy, driving new client acquisition, and growing our market share in the large corporate segment.

You’ll lead strategic sales initiatives, build and encourage a high-performing team, and act as a trusted advisor to clients. This is a hands-on leadership role leading an established card acquiring product and supporting the growth of a new consumer finance proposition. This role requires deep payments expertise, strong commercial savvy, and the ability to translate complex technical solutions into compelling value propositions.

Responsibilities will include:
* Lead and personally engage in high value, strategic sales opportunities using consultative, solution selling techniques, acting as an executive sponsor for key enterprise accounts.
* Develop and implement comprehensive, sector-based go-to-market strategies, shaping the overall sales strategy for enterprise clients and ensuring alignment with market insights and vertical trends.
* Build, lead and forecast a robust sales pipeline through proactive prospecting, introducer relationships, and focused CRM usage (e.g., Salesforce), ensuring accurate forecasting and full visibility across the sales cycle.
* Collaborate cross‑functionally with product, compliance, finance, and marketing to shape customer‑centric propositions that meet client needs and regulatory requirements, driving a cohesive and scalable sales approach.
* Set, monitor, and achieve ambitious sales targets and KPIs, mentoring and encouraging a high‑performing sales team while fostering a high‑performance, results‑driven culture built on collaboration, accountability, and customer centricity.
* Maintain a deep understanding of market trends, competitor activity and emerging fintech developments to refine strategies, anticipate client needs and sustain a competitive edge.

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
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* What you’ll need:

*** Extensive experience within financial services in Payment’s sales, including Acquiring, Gateway, and eCommerce solutions.
* Proven record of understanding and selling intricate technological offerings to C-level collaborators and navigate multi-participant buying processes.
* Experience building and scaling sales teams, with a focus on coaching and performance management.
* Strong understanding of UK/EU payment regulations and (e.g., PSD2, FCA guidelines), schemes and emerging fintech trends.
* Understand sector-specific landscapes and trends.
* Proven success in consultative solution selling, with a track record of winning large corporate clients.
* Proficiency in CRM systems (Salesforce or similar) and data-driven pipeline management.
** About working for us:
** Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum…