Senior Bid Manager, GMA

Overview

Ricoh is seeking a Senior Bid Manager within our Global Major Accounts (GMA) team, who will lead the end-to-end bid lifecycle and craft clear, compelling written content that wins business. The role is pivotal in securing new revenue, retaining key global clients, and driving strategic growth across our major accounts portfolio. Ricoh transforms organisations using innovative technologies and services, empowering digital workplaces.

We embrace change and are committed to helping you grow with us.

Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.

Core Bid Leadership

• Own and manage the complete bid process from qualification to submission.
• Lead the Bid Qualification Process and drive Go/No-Go decisions based on strategic alignment.
• Form and manage virtual bid teams, coordinating SMEs, running kick-off sessions, and ensuring all actions and milestones are delivered on time.
• Develop and maintain robust bid plans aligned to customer deadlines and governance frameworks.

Content Development & Writing Excellence

• Review tender documents to extract client needs, identify risks, and translate complex requirements into clear written responses.
• Write high-quality proposal content, adapting boilerplate materials and developing new, persuasive narrative where none exists.
• Craft bespoke, well-structured, and engaging submission sections that articulate value, differentiation, and win themes.
• Edit and refine all proposal inputs, ensuring consistency in tone, clarity, and messaging resulting in polished, cohesive documents that resonate with evaluators.
• Transform technical input from SMEs into customer-friendly, compelling content that strengthens Ricoh’s positioning.

Collaboration & Governance

• Coordinate cross-functional teams across sales, marketing, finance, legal, and technical functions to deliver integrated, compliant proposals across regions.
• Coach and collaborate with Bid Coordinators as needed.
• Capture, track, and mitigate risks through structured RAID reporting.
• Serve as the primary point of contact for clients during the bid process.

Post-Submission

• Manage clarifications, presentations, and negotiation activities through to contract award.
• Support sales teams in developing client presentations and participate in pitches where appropriate.

• A bachelor’s degree or equivalent professional qualification, preferably in Business, Marketing, Communications, or a related field.
• A strong track record as a Bid Manager or similar role, ideally within global or enterprise environments.
• Demonstrable experience in writing high-quality proposals in deadline-driven, client-facing settings.
• Experience in digital services (IT, telecoms, AV, software, data centres, security) would be advantageous.
• Knowledge of how clients evaluate bidders and experience improving bid processes or best practices.
• Fluency in written and spoken English at a professional level; additional European languages are a plus.
• Strong project management skills with the ability to run multiple bids concurrently.
• Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and persuasively.
• Effective collaboration skills across diverse teams and strong analytical/problem-solving abilities.
• Any formal process or project management certifications (PRINCE2, PMP, Six Sigma, Agile) are beneficial.

• A competitive salary package
• Industry leading benefits

Ricoh is an exceptional place to work with a strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.

This is an excellent opportunity to join a global company where you can capitalise and build on your own experience.

We are an equal opportunities employer. At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.

Ricoh has removed the disclosure of convictions box from the application process (ban the box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check.

Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.