Account Manager

About Us:

At , data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make.

Through our products, partners and people, we make it easier for everyone to experience the world.

Our Local Partner Services Team in London is looking for an Account Manager (AM) to build strong relationships with accommodation partners. In this role, you will advise partners on business performance, market opportunities, and industry trends, while helping them make the most of ’s systems, tools, and products. By empowering partners to optimize their performance, you’ll directly contribute to creating outstanding experiences for ’s customers.

As an Account Manager, you will manage your own portfolio of partners, which requires frequent business travel (typically around 50%).

Please note: we are anticipating a high number of applications so may close applications soon after advertising – please do not delay in submitting an application.

• Partner communication:
  Build and maintain strong relationships with partners by communicating clearly, tailoring your style to the audience, and providing consultative guidance.
• Market management:
  Analyze local market trends and drivers, prioritize opportunities, and manage your portfolio of accounts to maximize business value.
• Needs analysis:
  Identify and understand partner needs, challenges, and opportunities to deliver tailored support and create measurable value.
• Solution development:
  Propose relevant  products, tools, and strategies to partners, positioning solutions in a compelling, mutually beneficial way.
• Driving outcomes:
  Lead conversations effectively to secure partner commitment and achieve positive results.
• Representation:
  Act as a trusted ambassador for , consistently modeling our values in all interactions.
• Personal growth:
  Demonstrate self-awareness and emotional intelligence, using feedback and reflection to continually improve your impact with partners and achieve business goals.

• Bring solid experience in account or partner management, ideally within e-commerce or the travel industry.
• Are fluent in English, with strong communication skills in speaking and writing.
• Excel at managing your time, setting priorities, and staying organised while handling multiple responsibilities.
• Take a proactive approach, show ownership, and are comfortable working independently.
• Have sharp analytical skills, attention to detail, and a data-driven mindset.
• Enjoy collaborating as part of a team, while remaining flexible, open to change, and self-motivated.
• Approach challenges with a positive, solutions-oriented attitude.
• Hold a valid driver’s license and are available to travel up to 50% of the time.

• Have limited experience managing a large portfolio of partners simultaneously.
• Primarily focus on acquiring new partners rather than developing and growing existing relationships.
• Find ambiguity or evolving processes difficult to navigate.
• Prefer a reactive approach rather than proactively driving outcomes.
• Have an inflexible schedule that limits your ability to travel as required (around 50%).

’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well  benefits which include:

• Performance related bonus
• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Private health insurance, dental care & lunch allowance
• Industry leading product discounts – up to 1400 per year – for yourself, including automatic Genius Level 3 status and  wallet credit

Inclusion has been a core part of our company culture since day one. This ongoing…