Supplier Manager

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Supplier Manager is responsible for managing and developing CDW’s global supplier and distribution partner ecosystem, spanning approximately £850m of annual supplier spend across the UK and Rest of World. This role owns relationships with Tier 1 distribution partners and international service delivery suppliers, ensuring CDW has the right commercial coverage, capability, and performance to support its global sales and solutions strategy.

The role combines commercial ownership, supplier development, tendering, performance governance, and executive-level relationship management, including leadership of CDW’s £700m annual distribution tender and oversight of the Global Partner Network (GPN). The Supplier Manager acts as CDW’s primary interface to strategic suppliers, ensuring performance, accountability, scalability, and commercial advantage.

• Manage approximately £850m of annual supplier spend across Tier 1 distributors and global service partners
• Own and develop 10–50 strategically important, high-spend suppliers across distribution and global delivery
• Lead the annual £700m distribution tender, ensuring best commercial, service, and capability outcomes
• Identify, onboard, and qualify international service delivery partners to support global customer requirements
• Drive competitive pricing, margin improvement, and commercial efficiency across the supplier base
• Lead supplier performance management, including KPIs, service levels, market share, and commercial outcomes
• Own supplier governance, including due diligence, contracts, compliance, and risk management
• Act as the primary escalation point for supplier performance, delivery failures, and commercial disputes
• Lead QBRs and strategic business reviews with senior and executive supplier stakeholders
• Align supplier capability and investment with CDW’s sales, solutions, and global delivery strategy
• Work closely with Sales, Service Delivery, Commercial, Legal, Compliance, and Finance teams to match the right partner to the right opportunity
• Maintain and continuously improve GPN processes, systems, and reporting to support scalability
• Represent CDW at supplier meetings, reviews, and industry events
• Act as the single relationship owner for assigned suppliers within CDW

• Strong commercial mindset with experience in supplier, vendor, partner, or distributor management
• Proven ability to lead negotiations, tenders, and commercial governance
• Confidence managing executive-level supplier relationships and QBRs
• Experience owning KPIs, reporting, and supplier performance management
• Background within IT distribution, technology vendors, or global services ecosystems (highly advantageous)
• Ability to manage risk, contracts, and compliance across a multi-supplier, multi-country environment
• Strong relationship-building and influencing skills internally and externally
• Comfortable operating in a high-value, high-impact commercial environment
• Structured, proactive, and detail-oriented with the ability to manage complexity and change
• Familiarity with supplier or partner management platforms (e.g., Salesforce, Coupa, or similar) is beneficial
• Ambitious and capable of owning and growing a strategic supplier portfolio

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win.

Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.