Trade Manager

Location: South West London

Are you a Trade Manager looking for a new challenge? We're looking for an ambitious, commercially minded individual to take ownership of our trade relationships and help grow this side of the business as far as it can go. This is a rare opportunity to shape and define a growing area of the business, with real influence over how we work with the trade and how that channel develops over time.

The ideal candidate will be motivated, commercially astute, highly organised, and confident working with self- people. You'll be comfortable taking ownership, making decisions, and building relationships both internally and externally.

The Job:

Identify, negotiate, and sign commercial agreements with new travel agent partners
Manage and grow existing agent relationships, acting as the primary point of contact
Lead trading conversations, reviews, and performance discussions with key partners
Ensure all new agents are fully onboarded, trained, and confident in what we offer
Deliver product and brand training, ensuring agents understand how to sell us effectively
Respond to agent queries across email, phone, and chat in a timely and professional manner
Devise, manage, and communicate trade offers, incentives, and campaigns
Communicate offers via email and relevant social channels
Create and grow a dedicated trade-focused social channel to engage and inform agents
Produce accurate and timely quotes for agents
Process agent bookings through to confirmation Ensure all booking documentation is issued correctly, including confirmations and invoices
Liaise with operations to resolve booking queries or issues
Work closely with finance to ensure all due payments are collected on time
Assist with resolving payment queries or discrepancies
Manage agent sign-ups, system access, and account administration
Conduct market and competitor research to identify demand trends and opportunities
Feed insights into product development and assist with building products that meet trade demand

Job requirements:

Proven experience working with travel agents or within the travel trade
Strong commercial awareness and negotiation skills
Confident communicator with excellent relationship-building ability
Highly organised with strong attention to detail
Comfortable managing multiple work streams and taking full ownership
Proactive, solutions-focused, and motivated to build something from the ground up
London based

The Package:

Salary £30,000
The role is office-based in London for a minimum of three days per week, with some travel required to attend industry events, trade shows, and conferences.

Interested:

If you are interested in the above vacancy, please click 'APPLY' or email your cv to (url removed)