Account Manager - EMEA

London, England, United Kingdom

The Account Manager – EOR & Global Payroll Growth is responsible for driving expansion revenue from existing customers by identifying, developing, and closing opportunities for Employer of Record (EOR) and Global Payroll solutions.

This role owns the commercial growth of assigned accounts
, working closely with Delivery, Product, Customer Success, and Operations teams to expand footprint, increase wallet share, and strengthen long‑term partnerships.

• Own upsell and cross‑sell of EOR and Global Payroll solutions within existing customers
• Build and execute account growth plans for each targeted account
• Identify opportunities such as:
  • New country expansion
  • New entity coverage
  • Conversion from local payroll to global payroll
  • Consolidation initiatives
• Drive pipeline generation, forecasting, and closures within the account base
• Meet or exceed expansion targets

• Act as the primary commercial owner of the customer relationship
• Build strong relationships with HR, Finance, Talent, and Leadership stakeholders
• Participate in Quarterly Business Reviews (QBRs) and growth planning sessions
• Position the company as a long‑term global workforce partner
• Understand customer’s compliance challenges, cost and operational priorities, and map solutions to business objectives
• Work with Solutions, Customer Success, Product, and Operations teams to build winning proposals

• Maintain accurate:
  • Opportunity pipeline
  • Revenue forecasts
  • Track account health, adoption, and growth metrics

• Expansion / Upsell revenue
• Number of new countries / employees added
• Pipeline coverage and conversion
• Account penetration and service adoption

• 5 + years of experience in:
  • Account Management or Expansion Sales
• Strong experience in one or more of:
  • EOR / Global Payroll
  • Global Mobility / Workforce Solutions
• Proven track record of growing revenue in existing enterprise or mid‑market accounts
• Strong consultative selling and value‑based selling skills
• Strong commercial acumen and negotiation skills
• Excellent communication, presentation, and storytelling skills
• Highly structured in account planning and pipeline management

• Growth‑oriented and outcome‑driven
• Customer‑obsessed but commercially sharp
• Comfortable with ambiguity and complex global environments
• High ownership and accountability

This role sits at the center of the company’s growth strategy
—turning satisfied customers into long‑term, multi‑country, multi‑product partners and driving sustainable, high‑quality revenue growth in EOR and Global Payroll.