Multi Modal Business Development Manager

Location: Heathrow

About the job

Location:

London Heathrow Airport & /OR London Luton Airport

Role Overview

The Business Development Manager will drive growth and expand market presence for a time-critical transport and logistics specialist, leveraging a strong client network and expertise across Air, Road, Sea, Special Transport, and Customs Services. This role requires a results-driven professional with a proven track record in multimodal freight solutions, capable of delivering tailored offerings for complex cargo requirements.

Key Responsibilities

• Develop and implement business development strategies to achieve ambitious sales targets across air, road, sea, and special transport services.

• Identify, pursue, and secure new business opportunities, particularly in specialised sectors such as hazardous, military, project, and Ro-Ro cargo.

• Build, maintain, and expand strong relationships with existing and prospective clients, leveraging an established network to generate leads and close deals.

• Prepare and present compelling proposals tailored to client needs, including charter, OBC, NFO, general cargo, dedicated vehicles, part/co-loads, FCL/LCL, IMDG, and customs services.

• Conduct market analysis to identify trends, competitor activities, and emerging opportunities within the transport and logistics industry.

• Oversee contract negotiations, pricing agreements, and service-level agreements to ensure competitive advantage and profitability.

• Collaborate closely with operations, procurement, and finance teams to ensure seamless service delivery and customer satisfaction.

• Stay current on regulatory changes, global trade policies, and industry best practices, especially for hazardous and special cargo.

• Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility and market positioning.

Service Specialities

• Air Service:
Charter, On-Board Courier (OBC), Next Flight Out (NFO), General Cargo

• Road Service:
Dedicated Vehicle, Part & Co-loads, Regular & Courier

• Customs Service:
Import and export formalities

Required Experience & Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.

• Minimum 5 years’ experience in business development within the transport and logistics sector, focusing on multimodal freight solutions.

• Demonstrated success in new business acquisition, account management, and strategic solution selling, especially for specialised and high-value cargo.

• Strong negotiation, communication, and presentation skills; proven ability to close complex deals and manage long-term client relationships.

• Proficiency in CRM systems, Microsoft Office Suite, and relevant logistics software.

• In-depth knowledge of customs procedures, hazardous cargo regulations, and international trade compliance.

Desirable Attributes

• Established network of clients and industry contacts within the transport and logistics sector.

• Analytical mindset with the ability to identify opportunities, assess risks, and craft innovative solutions.

• Strong commercial acumen and a customer-focused approach to service delivery.

Compensation & Benefits

• Competitive base salary with performance-based bonus scheme.

• Office-based role, working from Luton and Heathrow locations