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Account Director

Job in London, Greater London, EC1A, England, UK
Listing for: Peregrine Communications
Full Time position
Listed on 2026-01-20
Job specializations:
  • Business
    Client Relationship Manager
Job Description & How to Apply Below

Responsibilities

  • Focuses on adding value through evaluation of activities
  • Aims for best practice to meet client contract terms
  • Regularly measures client satisfaction and takes action
  • Provide first stage crisis management – identifies when to seek senior help
  • Owns day to day client management – planning and execution of plan with on message themes to follow
  • Client daily point of contact for planning future activities
  • Advanced presentation skills
  • Understands principles of business development
  • Expert in industry sector
  • Positions Peregrine as strategic partner
  • Proactively builds relationships with key opinion leaders
  • Create website content
  • Support when requited on media and/or messaging training
  • Provides support on script writing and film project management as required.
  • Incorporate digital strategy in client planners
  • Confidently sell in digital services
  • Have a solid understanding of SEO, SEM, Linked In campaigns, Google Ads, and PPC
  • Complete campaign reporting
  • Understand how Hubspot works
  • Know who you can target on Linked In campaigns
Administrative/agency operations
  • Ensure business objectives are met by managing team
  • Ensure client accounts remain profitable
  • Ambassador for company at internal and external events
  • Welcomes accountability
  • Record hours and expenses, promptly, accurately
  • Time management on multiple accounts, using
Client services
  • The account lynchpin between NY/UK/Design/Digital
  • Seen as the trusted advisor to client
  • Provide client coaching in advance of media interviews
  • In-depth knowledge of economic issues
  • Manage client satisfaction – review and action
  • In-depth understanding of client’s business and market
  • Anticipates potential problems – finds solutions and communicates to client
  • Prepare ahead of meetings
Account management and strategic thinking
  • Responsible and accountable for financial aspects on accounts – compile billability stats for senior team to review
  • Think creatively – generates profitability
  • Identifies client objectives
  • Provide high level counsel to client
  • Spearhead new business efforts with support from Associate Director/Director
  • Develop and deliver powerful presentations
  • Convert new business into revenue
  • Instil strong new business ethic in team
  • Understands fundamentals of leadership and motivations and applies to team
  • Conduct reviews – develop and retain staff
  • Mentors line reports – provide guidance on content and client management
  • Conduct resource and capacity planning
  • Conduct interviews
Contact

19-20 Great Sutton St
London EC1V 0DR

The Chrysler Building
New York NY 10174

#J-18808-Ljbffr
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