Planning Manager, Amazon Flex; EU

At Amazon, we’re working to be the most customer‑centric company on earth. One customer experience we’re constantly looking to elevate is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best‑in‑class service levels through the introduction of pioneering new products and services in the last‑mile delivery space, building a world‑class last‑mile operation complemented by Amazon Flex.

The Amazon Flex EU team is looking for an analytical, results‑oriented person to drive Flex planning across businesses. In this role, you will be responsible for understanding the breadth of activities covered by the Flex planning function for the UK, executing these activities with excellence, and continuously improving for scale.

• Own multiple processes within the EU planning function.
• Perform daily, weekly, monthly, and quarterly deep dives on metrics. Provide a path to green where applicable.
• Own key metric forecasting for annual and quarterly planning cycles.
• Create EU‑wide processes that help deliver on cost, fill, performance, and DPx goals in partnership with business teams and central operations. Drive process improvements and standardization in partner teams to deliver on this goal.
• Represent Flex as a channel in business/partner reviews. Voice concerns and drive leadership decisions to mitigate issues.
• Drive automation, process improvement, and cost initiatives.

• Knowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Experience working cross‑functionally with tech and non‑tech teams.
• Experience in program or project management.
• Experience in creating process improvements with automation and analysis, or experience communicating results to senior leadership.
• Experience in supply chain such as contracting, demand management and/or planning and procurement, and supply chain operations.
• Knowledge of database systems and SQL – experience using managed ML/AI solutions.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. The privacy of your personal data is a longstanding top priority for Amazon.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.