Senior Operations Manager

(Future Opportunities) Business Development Representative - Outbound

As a member of the Ship Bob Team, you will...

• Grow with an Ownership Mindset
  :
  We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of Ship Bob.
• Collaborate with Peers and Leaders Alike
  :
  Ship Bob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose
  :
  Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

We're always on the lookout for talented Business Development Representatives to join our team. While we don't have any current openings, we invite you to submit your application for future opportunities.

Location: Onsite Tuesday, Wednesday, and Thursday from 9:00 am - 5:00 pm CST at 120 N Racine Ave #100, Chicago, IL 60607. Ability to graduate to fully remote after 12-months if in good standing.

Role

Description:

Our Business Development Representatives (BDRs) develop logistical solutions for small to medium-sized businesses using the full suite of Ship Bob's services. A BDR's primary responsibility is to evaluate each merchant's unique business needs and set qualified meetings that convert to closed deals for our Account Executives. They achieve the monthly quota by meeting or exceeding expected metrics for outbound touches and demos set and converted.

The BDR role is a great fit for candidates looking to develop their skills and grow within their sales career. You’ll start your first month at Ship Bob with a comprehensive onboarding program designed to set you up for success. You’ll learn the ins and outs of the role through industry, product, and sales training, practice your skills, and shadow experienced BDRs.

Not only will this role give you a hands‑on learning experience in Ship Bob’s product offering, but it will also provide the opportunity to master advanced CRM platforms like Salesforce, Outreach, Gong, and 6

Sense. In addition to CRM expertise, you’ll develop valuable hard skills such as data analysis for sales insights, prospecting strategies, negotiation techniques, and consultative selling methods—building a strong foundation for long‑term success in a sales career. This role will report into the Business Development Manager.

What you’ll do:

• Guide new business by identifying, researching, and qualifying new opportunities weekly, resulting in 10+ prospects added to your book of business per day.
• Prospect a prospect pipeline via high volume of outbound cold calls, emails and social selling (e.g. >50 dials, 5 connected calls, and 20+ minutes of talk time daily).
• Identify client needs through assessing their current fulfillment methods and use discretionary judgment to determine if they are a fit for our business model.
• Make recommendations to management from merchants who do not “fit the box”.
• Schedule demos with potential merchants and Account Executives.
• Achieving daily activity requirements through outbound merchant contact and accurately tracking merchant interactions and information in the designated tracking system.
• Report to designated manager/team lead to strategize more effective prospecting methods.
• Consistently exceed monthly and annual quota.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• No prior experience required; however, internships or coursework in sales or business development is a plus.
• Experi…