Field Support Specialist

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us.

They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

Your Parking Space joined forces with Arrive, on our joint mission to make cities more livable, together. Your Parking Space  is the UK’s fastest-growing parking technology provider, we’re changing the way people park. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs.

We’re looking for a highly organised and proactive Field Support Specialist to support the Project Management function within the Field Operations Department at Your Parking Space . This is a newly created role, offering a unique opportunity to design, implement, and own the operational support structure that underpins day-to-day field activities.

Working closely with Regional Operations Managers, Project Managers, Surveyors, and external partners, you’ll provide critical administrative, operational, and coordination support to ensure field operations run efficiently, consistently, and  role will also play a key part in the creation and rollout of maintenance plans across the Your Parking Space  managed estate and in supporting business-critical operational deployments.

This role is ideal for someone who thrives in a fast-paced environment, enjoys building processes from the ground up, and wants to develop a career within operations or project management.

• Establish and implement a structured support function for the Field Operations Project Management team.
• Act as a central point of coordination for day-to-day requests from Regional Operations Managers, handling administrative and operational tasks efficiently.
• Support ad-hoc field operations requirements, responding quickly to changing business priorities.

• Create, implement, and maintain maintenance plans for locations within the Your Parking Space  managed estate.
• Track scheduled and reactive maintenance activities, ensuring visibility, accountability, and timely completion.
• Maintain accurate records of maintenance works, contractors, and site activity.

• Monitor, track, and support the delivery of business-critical operational deployments across the field.
• Assist Project Managers with coordination of tasks, timelines, documentation, and reporting.
• Ensure operational readiness for deployments by liaising with internal teams and external suppliers.

• Support client communication related to field operations, maintenance activities, and deployments.
• Ensure clear, professional, and timely updates are provided to internal and external stakeholders.
• Assist in resolving client queries by coordinating with Regional Operations Managers and Project Managers.

• Help design and improve processes, templates, and workflows to support scalable field operations.
• Maintain accurate operational data, trackers, and reports to support performance monitoring and decision-making.

Identify opportunities to improve efficiency, consistency, and service delivery across the field operations function.

• Strong organisational and time-management skills, with the ability to manage multiple tasks and priorities.
• Excellent communication skills, both written and verbal, with confidence liaising with internal teams and clients.
• Experience in an operational, administrative, project support, or field-based support role.
• High attention to detail and a structured approach to…