Global Industry Leader - Mining & Metals
Listed on 2026-01-14
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Business
Client Relationship Manager, Business Development -
Sales
Client Relationship Manager, Business Development, Sales Manager
About ERM
ERM is the world’s largest pure‑play sustainability consultancy and we have been named as a leader in the ESG & Sustainability Consultancy industry, according to new independent research. We have an impressive client base including over 50% of global Fortune 500 companies. Our diverse team of world‑class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise.
We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground and at the executive level.
This role is critical to the execution of our global industry strategy with a focus on:
- Setting and leading the execution of the industry vision, strategy and annual Industry Plan (all client tiers)
- Being active in the market in driving strategic relationship development and opportunity pursuits
- Engagement with all regions/BUs with direct support in achieving KCP sales and revenue budgets, with a laser focus on sales prioritization and pipeline conversion
- Leading the campaign‑driven demand generation model for their industry working closely with RCD’s and marketing to deliver target outcomes
- Ensuring account and pod teams work effectively to expand relationship footprint at all accounts
- The GIL will manage GKC AD performance and, in most cases, fulfil the role of RIL within the region they are located
- Create a compelling brand strategy, including relationships with industry governing bodies and platforms, to build ERM’s reputation and ability to attract new clients / client buyers and grow / create market share
- Build a strong personal profile in the Industry; speak at major events; have a POV that senior leaders in the Industry and ERM clients want to engage with
- Development and delivery of Industry Sales & Marketing campaigns and lead generation outcomes
- Work with Global and Regional Key Client teams to drive account performance, ensuring best practices and client successes are being shared and replicated across the Global & Regional Key Client portfolio
- Support and drive our relationship footprint expansion, across a wider set of buying centres, and elevate ERM’s relationship capital to more members of the executive and C‑Suite levels
- Development & execution of Industry Vision and Strategy
- Execution of annual Industry Plan, including:
- Priority regional, service and strategic partnership interlocks
- Key elements of “Industry Operating Cadence”, such as Industry QBRs; and monthly review of Industry Plan progress, including account plans, marketing and lead generation campaigns, pipeline health, sales and net revenue performance for the Global Industry (all client tiers) project sales and net revenue for key deals, across the full client portfolio, ensuring GKC performance to plan
- In conjunction with GKC AD, work to identify the priority buying centres and related buyer‑relationship maps, covering all four of the Market Drivers (MCPs, M&A life cycle, Decarbonization, Disclosures) plus other relevant Client or Industry specific Demand Themes
- Support the upskilling of GKC ADs, adjust AD positions and GKC Teams as appropriate
- Support the upskilling of RILs. Working with RILs to ensure they are driving activity into the RKC and Pod Teams effectively, ensuring that an Industry perspective is being implemented
- Build a global Industry leadership team, including GKC ADs, RILs, relevant Pod Directors, harnessing the collective knowledge, ideas and passion of ERMers to create a motivated and connected global Industry community, who are focused on our business imperatives for generating external opportunities
- Drive adoption of commercial excellence programs, like Client Excellence, R2L, use of Salesforce, etc. with GKC AD’s and their account teams
- Influence and decision‑making authority:
- Decision making:
- Responsible for Lead generation Campaign selection (including F2F Campaigns & recommendations for Digital Marketing Campaigns);
Industry…
- Responsible for Lead generation Campaign selection (including F2F Campaigns & recommendations for Digital Marketing Campaigns);
- Decision making:
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