Sales Business Analyst

What makes Global Business Services at Gartner a GREAT fit for you?

As a global growth company, our people are an important part of our success, and bringing in individuals who fit within our unique environment is essential. GBS fosters a culture of mastery and apprenticeship, lifelong learning, and continuous evolution through iterative changes and feedback
. We seek individuals with an ideal blend of innate curiosity, the discipline to drive to outcomes, and the humility to continually learn from the world and those around them.

We are looking for a driven, highly analytical, and collaborative team member who thrives in a fast‑paced, high‑visibility, and cross‑functional environment. The ideal candidate is a self‑starter, comfortable with complex problem‑solving and critical decision‑making in a dynamic work setting. You will play a crucial role in maintaining a high‑performing team that drives operational excellence through strategic partnerships, continually building capabilities to deliver actionable insights.

The Sales Business Analyst serves as a strategic partner to senior sales leaders
, delivering advanced data‑driven insights and recommendations that support GBS sales strategy and priorities. This role focuses on executive reporting, translating complex data into actionable guidance and driving business decisions. The SBA plays a key part in developing and implementing sales analytics and data strategy to enhance analytical capabilities and deliver impactful insights for the business.

• Serve as a strategic partner to senior sales leaders, providing actionable analytics and insights to drive sales productivity, growth and retention across all GBS Sales Regions
• Develop, implement and enhance scalable sales analytics, data infrastructure and user‑friendly reporting to support business priorities and decision making
• Communicate timely, accurate and visually compelling analytics, highlighting trends in leading and lagging indicators to inform business actions
• Manage month‑ and quarter‑end sales processes, ensuring accuracy and completeness of business transactions
• Lead best practice sharing and foster collaboration across the global GBS SBA team and sales regions
• Conduct ad‑hoc and deep‑dive analyses, develop new analytical models and present strategic recommendations to senior leadership
• Support adoption and optimization of sales tools and processes, educating leaders and collecting feedback for continuous improvement
• Track and report on core business metrics, supporting GBS financial goals and driving consistency in reporting and productivity efforts
• Build strong cross‑functional partnerships with key stakeholders to support analytical and operational excellence
• Maintain flexibility and responsiveness to evolving business needs in a fast‑paced, high‑visibility environment

• Bachelor’s degree is required
  , Masters or advanced degree a plus.
• Minimum of 3‑5 years of working experience preferred in data analytics and visualization, business intelligence, or analytical consulting.
• Strong analytical skills with expertise in data analysis tools and software (e.g., Salesforce, Excel, MS Power Apps Suite, Teams, PPT & PBI).
• Proven ability in developing, executing, and managing in‑depth analysis of sales data to identify trends, opportunities, and areas of improvement through executive leadership deliverables and presentations.
• Experience structuring analyses, presenting visually and numerically, for an executive audience.
• Aptitude for translating strategy into execution in a complex and cross‑functional organization.
• Ability to understand KPIs and business analytics, reporting and dashboards, and drive accountability on those data points.
• Strong written and verbal communication skills; comfortable speaking to large groups.
• Strong organizational skills, exceptional attention to details, accuracy and data integrity.
• Ability to work effectively across multiple projects and prioritize tasks in a fast‑paced environment.
• Must have ability to stay ahead in a constantly changing environment.

• Comfortable to partner, influence and build trust‑based, value‑added…