Financial Operations Analyst Operations · Shoreditch

What you can expect to be doing:

• Reconcile customer accounts to ensure accuracy across all balances
• Identifying, investigating and resolving client account discrepancies
• Ensure accurate accounting of payments transactions
• Setup and continuous improvement of reporting and reconciliation processes
• Work with data team to ensure accurate reporting and distribution of information across the business
• Transaction monitoring for risk and compliance
• Work with product team on new features to understand cost and process impacts
• Automate and simplify processes using SQL/Python
• Work with auditors to provide relevant data upon request
• Take an active role in Operational projects to ensure better outcomes
• Work closely with Compliance and Risk to address new regulatory changes and apply them to procedures and processes

• At least 1 year experience in financial operations, ideally having taken part in setting up new reconciliation processes
• Experience with in a high growth business
• Intermediate-Advanced Excel
• Experience using SQL or python
• You're hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small
• Numerate with an analytical mind and strong problem-solving skills
• Attention to detail
• Fast learning, with the ability to multitask and prioritise workload appropriately
• Proactive with our core value “Make it Happen” in mind
• Smart, with the ability to find solutions independently

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we’re in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

• Monday to Thursday: 9:00 AM – 6:00 PM
• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)

Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

• £31,500 per annum
• Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.
• Workplace pension scheme - We invest in your future with a workplace pension scheme
  , contributing 5% on earnings up to £31,500
  . Plan ahead with confidence while you grow your career! 🚀
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️
• Annual training budget for courses, workshops, or conferences to help you advance your career.
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀

Chip’s mission is to make your life wealthy

We’re building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.

We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.

The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we’re not slowing down. Chip serves over 400,000 active customers and looks after over £6billion…