Master Technician

Overview

Renault Retail Group – Hayes is expanding our Hayes facility and we’re looking for an experienced Master Technician to join our growing team. This is a rare chance to work in a modern, fully refurbished, state-of-the-art workshop with the latest Renault diagnostic technology, excellent manufacturer support, and a stable, respected dealer group.

Role
:
Master Technician – Hayes, UB3. Mon - Fri 8:30am to 5:30pm. £48,000 pa + uncapped bonus, OTE £53,000 pa.

Hours:

Monday to Friday, 8:30am-5:30pm (30‑minute lunch).

Our workshop is currently closed on Saturdays, but if reopened: 1-in-3 Saturdays 8:30am-12:30pm, paid at time and a half.

In return we offer a basic salary and a comprehensive benefits package as described below.

How to apply: Hit "Apply" and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No Agencies please.

• Carrying out servicing, diagnosis and complex repair of vehicles to the highest standards.
• Communicating with the Service Advisors and Workshop Control.
• Speaking with customers on occasion to provide expert knowledge and technical opinion.
• Maintaining thorough and up-to-date technical knowledge of our product portfolio.
• Maintaining the highest levels of customer service to encourage customer loyalty and referrals.

• City & Guilds or NVQ Level III Motor Vehicle Maintenance and Repair qualifications.
• Master Technician accreditation (any brand/manufacturer).
• Fully equipped with own tools and protective footwear.
• Full and valid UK Driver’s license (manual and automatic) to carry out diagnostic test drives.
• Prior Technical Expert / Co-Tech experience with Renault, Nissan or Dacia preferred; fast-track courses available for Master or Gold-level Technicians moving brands.

• Uncapped monthly efficiency bonus scheme (typical addition of £2,000-£5,000 pa on top of base salary).
• Subsidised car option after 3 months’ service (loan car scheme).
• 25 days’ holiday plus Bank Holidays, pension with life assurance, share incentive scheme.
• Access to manufacturer/brand training and opportunities for career progression.
• Branded workwear and PPE, plus benefits such as Holiday Buy/Sell, enhanced maternity/paternity policies, vehicle/parts/service discounts, Cycle-to-Work, and discounted gym membership.

Our commitment to equal employment opportunities and general guidance: this posting reflects current role requirements and expectations. No Agencies please.