Executive Assistant & Office Manager

We're seeking an exceptional Executive Assistant & Office Manager to join our London office in a pivotal hybrid role. This position combines high-level executive support for our Executive Committee (ExCo) with office management responsibilities, placing you at the heart of our organisation's operations.

This is an outstanding opportunity for someone who thrives in a fast-paced environment, takes initiative, and wants to work closely with senior leadership while understanding the inner workings of a global EdTech company. Whether you're an experienced EA looking for a dynamic role with a broad scope or an ambitious new graduate seeking a comprehensive learning experience with direct C-suite exposure, this role offers the chance to make a real impact.

You'll be the operational backbone supporting our executive team's strategic execution, managing everything from coordinating the CEO's calendar to company-wide events, while ensuring our London office runs smoothly. No task is too big or too small: you might be coordinating logistics for a multi-day executive offsite one minute, and popping out to grab lunch for C-suite members in back-to-back meetings the next.

Initially reporting to the Chief of Staff, this role offers growth potential as our organizational structure evolves.

Calendar & Meeting Management

• Manage CEO's calendar, including booking internal and external meetings
• Coordinate key operational cadence events:
  Board meetings, Operational Reviews, QBRs, ExCo monthly meetings, and other ExCo events (working with Chief of Staff)
• Prepare slide templates based on agreed meeting agendas and manage contributors (across all levels of seniority within the company) to ensure slides are prepared on time for key meetings.
• Anticipate scheduling conflicts and proactively resolve them, with understanding relative priorities for the key stakeholders.

Event & Meeting Logistics

• Manage logistics for ExCo and SLT offsites (venue booking, travel, accommodation, catering, materials)
• Manage all logistics and arrangements for the annual Sales Kickoff (SKO) a ~3 day event for ~80 Farians from around the world in a new city each year (so far Windsor & Bangkok, next stop Nairobi?)

Communication & Administrative Support

• Schedule the company All Hands and manage contributors to make sure slides are ready to go
• Draft, build, and distribute internal company newsletters and other communications (gathering submissions from leaders across the business)
• Circulate any key documents and communications to the appropriate stakeholders
• Coordinate logistics for Client Advisory Board meetings: new member registration, quarterly meeting scheduling, distributing agendas, and producing minutes
• Provide general administrative support to ExCo as needed

• Manage overall office administration to ensure smooth, efficient daily operations
• Create and maintain a safe, comfortable, and welcoming environment for the team
• Procure office supplies, maintaining stocked refrigerators with snacks and drinks
• Ensure all necessary furniture and equipment are available and functional
• Arrange office lunches and other catering as required for meetings and events
• Organize social events for the team
• Coordinate with vendors and service providers, and ensure cost-effective operations
• Support any future office relocations or other adjustments
• Prepare marketing materials for sales visits and conferences
• Maintain an accurate inventory of marketing materials and alert colleagues when supplies run low
• Support the Sales and Marketing team with administrative needs as required

• Support the People Operations team with EMEA HR administrative needs
• Coordinate onboarding orientation and equipment arrangements for new starters
• Manage offboarding logistics
• Prepare and send birthday, anniversary, wedding, and baby gifts for EMEA staff
• Maintain accurate records in HR and IT systems

• 3+ years of EA or senior administrative experience, ideally supporting C‑suite executives
• Proven track record in managing complex calendars and coordinating…