Office Coordinator & PA

At Charlie Oscar, we’re not your typical digital marketing agency - we’re a team of big thinkers, bold doers, and collaborative problem-solvers. We partner with some of the world’s most ambitious brands to help them outsmart, outpace, and outgrow the competition.

How do we do it? By blending data science and creativity to make smarter decisions and create work that actually makes an impact. The numbers give us clarity, but it’s our creativity that wins hearts, builds brands, and drives real growth.

Life at Charlie Oscar is fast-paced, exciting, and full of opportunities to learn, grow, and push boundaries. You’ll be working alongside some of the sharpest minds in the industry, solving big challenges, delivering work you’re proud of, and seeing the difference you make for global brands.

And we know it’s not all about work. We make time for fun too - whether it’s weekly run club, book and chess clubs, charity fundraisers, Thursday drinks, or epic team socials, there’s always something to get involved in and people to connect with.

Most importantly, we hire for attitude and culture add, not just experience. We want curious, ambitious people who aren’t afraid to challenge the status quo, work hard, bring fresh ideas to the table, and help us shape the future of marketing.

Sound like your kind of place?

At the heart of our agency is a role that keeps everything — and everyone — moving. Our Office Manager & PA is the steady pulse behind the pace, effortlessly juggling board‑level diaries, contracts, onboarding, last‑minute pitch decks, and day‑to‑day office life. They are organiser, problem‑solver, host, and confidant — the calm voice when things get hectic, the warm welcome at the door, and the glue that holds the agency together.

Highly organised, proactive, digitally confident, and hands‑on, they quietly make everything run smoothly, from tech setup and travel coordination, to culture moments like birthdays and celebrations. Simply put, they are the heartbeat of the agency, turning motion into momentum.

(aka Responsibilities)

• Be a trusted right hand to our CEO and Managing Director—managing complex diaries, inboxes and priorities with discretion and precision.
• Coordinate seamless travel and draft key documentation.
• Support thoughtful client gifting and relationship moments.

• Prepare and refine internal and external presentations, ensuring every deck is polished, clear and on‑brand.

• Oversee our digital ecosystem—managing Google Workspace, Microsoft accounts, Slack and shared tools.
• Maintain internal documentation and ensure systems run smoothly.
• Manage expenses in partnership with finance.

• Create a seamless onboarding experience—setting up digital accounts, preparing computer set‑ups, desks and delivering office inductions.
• Provide administrative support across People initiatives.

• Plan and coordinate agency‑wide events and celebrations, managing suppliers, budgets and logistics.
• Bring to life the small cultural moments that make our agency special, e.g. pancakes with all the toppings for pancake day, halloween decorations and treats, cocktails for our monthly cocktail hour!

• Act as front‑of‑house, ensuring the office is welcoming, organised and well presented.
• Own meeting room setups, resets and basic troubleshooting.
• Manage facilities, suppliers, maintenance, utilities and office supplies.
• Oversee day‑to‑day office coordination, including deliveries, kitchen upkeep and shared spaces.
• Act as the first point of contact and problem solver for office‑related issues and emergencies. The list of eventualities could be widespread—from dealing with an emergency leak to a broken toaster!
• Provide hands‑on tech support and coordinate with external IT providers, as required.

• We will be moving offices this year. This person will need to lead on the organisation of that—from liaising with supplies, stocking the office, coordinating the move of belongings, setting up the desks, coordinating art work and design. This will require high levels of…